Companies Continue to Pay Multiple Ransom Demands

    Cybereason Ransomware True Cost to Business Study reveals that 80% of companies that paid a ransom demand were hit again, nearly 50% reported paying a second ransom and nearly 10% paid a third time.

    Cybereasonthe XDR company, today published results of their second annual ransomware study during an year of unprecedented attacks to better understand the true impact on businesses. This global study reveals that 73 percent of companies suffered at least one ransomware attack in 2022, compared with just 55 percent in the 2021 study.

    The study once again finds that ‘it doesn’t pay-to-pay’ a ransom demand, as 80 percent of companies that paid were hit by ransomware a second time, with 68 percent saying the second attack came in less than a month and 67% reporting that threat actors demanded a higher ransom amount.

    The report, titled Ransomware: The True Cost to Business Study 2022, further revealed that of the companies who opted to pay a ransom demand in order to regain access to their encrypted systems, 54 percent reported that some or all of the data was corrupted during the recovery process, compared to 46 percent in 2021, an increase of 17 percent year-over-year.

    These findings underscore why it does not pay to pay ransomware attackers, and that companies should focus on detection and prevention strategies to end ransomware attacks at the earliest stages before critical systems and data are put in jeopardy.

    Cybereason CEO and co-founder Lior Div says ransomware attacks are traumatic events, and when ransomware gangs attack a second, third or fourth time in a matter of weeks, it can bring an organisation to its collective knees. “Deploying effective anti-ransomware solutions is easier said than done, and the hackers know it.”

    “After being hit the first time by a ransomware attack, companies need time to assess their security posture, determine what are the right tools to deploy, and then find the budget to pay for it. The ransomware gangs know this and it is the biggest reason they strike again quickly,” he explains.

    Key findings in the research include:

    • A Weak Supply Chain Leads to Ransomware Attacks: Nearly two-thirds (64 percent) of companies believe the ransomware gang got into their network via one of their suppliers or business partners.
    • Senior Leadership Attrition: 35 percent of companies suffered C-level resignations following a ransomware attack.
    • A Matter of Life and Death: Nearly 30 percent of companies said they paid a ransom because of the risk to human life due to system downtime.
    • Ransom Demands Increase with Each Attack: Nearly 70 percent of companies paid a higher ransom demand the second time.
    • Ransomware Attacks Lead to Business Disruptions: Nearly one-third (31 percent) of businesses were forced to temporarily or permanently suspend operations following a ransomware attack.
    • Layoffs Result from Ransomware Attacks: Nearly 40 percent of companies laid off staff as a result of the attack.
    • Companies Don’t Have the Right Tools: 60 percent of companies admitted that ransomware gangs were in their network up to6 months before they discovered them. This points to the double extortion model where attackers first steal sensitive data then threaten to make it public if the ransom demand is not paid.

    The full report can be found here: Ransomware: The True Cost to Business Study 2022

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