A customer of 365 Data Centers has announced to take legal action against the administration of the Collocation center as it failed to protect the information of its customers from Ransomware attacks.
The file-encrypting malware attack resulted in serious service disruption at the retail collocation center causing inconvenience to all of its customers, as it failed terribly to recover the whole cloud on time.
Already 4 plaintiffs have filed a class-action suit in the district court of Connecticut as the managed service provider failed to properly segment its systems resulting in heavy losses to a single customer as the consumers of the company could not access the websites, portals, and other IT infrastructure.
When the affected customer posted the details on Reddit, an employee of 365 Data Centers leaked the information that a ransomware attack caused the disruption.
And when the customer reached out to the management of 365, CEO Bob and CTO James gave a digital consent saying the attack was not aimed at the company’s digital assets but was specifically launched to target information related to a customer at the Colo site….. that’s interesting!
Though the attack should disrupt a single customer, it negatively affected the entire customer base of the 365 Data Centers.
As the assigned customer environment was not in control of 365, they could not restore the data instances and so failed miserably in the recovery process.
Cybersecurity Insiders learned that the attack took place in the early hours of May 15th,2022, and restoration works were in progress even after June 1st,2022.
