Groupon account users, especially from UK region, are on a verge of losing thousands of pounds if they do not keep an eye on their recent bank transactions for any fraudulent activity.
As per our sources, many Groupon account holders witnessed suspicious transactions, after receiving emails from fraudsters for products they hadn’t purchased. The transactions were made by hackers who grabbed the best Groupon deals worth hundreds of pounds and directed the payment gateways to several Groupon accounts without the knowledge of the actual account holders.
It was found in an investigation made by Moneysavingexpert dot com that some hackers were involved in the purchase of some high-ticket items such as iPhones and iPads.
When Groupon authorities were contacted on this issue, they admitted that a large section of its UK user accounts was compromised. But they also clarified that the data breach did not occur on its website or on its mobile app.
Groupon’s security team believes that fraudsters might have obtained the Groupon users login details through phishing emails, Trojan hacks, spyware, and malware. These methods could have directed the cyber crooks to critical customer account info which includes login credentials.
Groupon has made it official that all those customers who feel that their account might have compromised can bring the same to the notice of their customer support. The American e-commerce website assured that a serious probe will be launched in this regard and a refund will be forwarded to the victimized Groupon user within a stipulated period.
So, all the users of the said e-commerce marketplace should keep an eye on their past 3 months bank transactions. If they find anything suspicious, they should contact Groupon Customer Support with a valid digital proof between 9 am to 5 pm on weekdays and rest follow their instructions.
