Personal data of more than 5400 AXA Singapore customers was compromised in a cyber attack which took place last month. The incident came to light when an email giving details about the cyber attack was sent to affected customers.
According to the sources reporting to Cybersecurity Insiders, the stolen info includes mobile numbers, insurance policy details, date of births of past and present customers and their email addresses.
Eric Leyon who is a data protection officer of AXA has specified in the email that info regarding names, NRIC number, addresses, credit card numbers, bank details, health status, claims history or marital status of customers weren’t compromised in the cyber attack. He added that as these details were hosted on a third party server there remained inaccessible to hackers.
Mr. Leyon wrote in the email that no action was required from affected customers as the info that was compromised was “not likely to, on its own, expose you to identity theft”
However, security experts have issued a warning to all affected AXA customers and have asked them to remain vigilant against phishing attempts.
As per press released issued by AXA Singapore CEO Jean Drouffe, the French insurance firm has taken the issue very seriously and has taken all necessary steps to bail out the affected customers from any future course of action from hackers. The attack took place on a health portal owned by the insurance firm and it is said to have led to the leak.
The firm has filed a complaint with the law enforcement and has launched a probe to track down the hackers.
Drouffe said that those involved in hacking the corporate network will be prosecuted severely.