Ticketmaster UK, a division of American Ticket sales and distribution company Ticketmaster has admitted that it has become a victim of a data breach last week. A spokesperson from the company said that some hackers placed malicious software on its customer support product which eventually led to the data leak.
The leaked info includes names, addresses, email addresses, telephone numbers, payment details and Ticketmaster login details of all those who purchased or attempted to purchase music concert tickets in between Feb and June 23rd of this year.
Information about some of the international customers trading the tickets in between Sept’17 and June 2018 might have also been accessed by the hackers.
Note 1- Information of the customers from North America did not have their details compromised, while information from Ticketmaster Australian division is awaited.
However, the company said that data related to less than 5 percent of Ticketmaster’s global customers have been affected in the incident.
The IT staffs of the ticketing vendor are requesting all the customers to change their password as soon as possible and are also asking them to keep a track o their bank and credit info.
Ticketmaster, which is owned by LiveNation and collectively called as the LiveNation Entertainment has apologized to the whole of its customers for the breach and assured that all necessary security steps to prevent such incidents in future has been taken.
Note 2- In the year 2018, The Anschutz Entertainment Group (AEG) sued LiveNation for forcing it to buy tickets from Ticketmaster. AEG is known as the worldwide sporting and music entertainment presenter in America.
Note 3- Ticketmaster was warned about a possible cyber attack by Digital Bank Monzo in April this year. Monzo who got permission to operate in the region of the Republic of Ireland reports that few of its security analysts found that its bank cards owned by fifty British nationals were being used to make fraudulent transactions in April this year. And when further investigation was launched 35 of them were affected by the breach as soon as they used the cards with Ticketmaster in the past 5 months. Following the discovery, the digital bank immediately alerted Ticketmaster on its database is under control of some hackers.
